iungo — pronounced “yoon-go” — Latin for “to join, connect, bring together.”
Cost Recovery Management
Ensure Every Cost Ends Up in the Right Place
Recovering costs and charging back departments shouldn't require detective work.
Service Catalogue & Chargeback System
iungo makes cost recovery simple, transparent, and fully traceable. Build a clean internal catalogue of shared services — phones, rooms, equipment, digital tools, anything — complete with pricing, ownership, and approval rules. Then automatically allocate costs back to departments using consistent, rules-based chargeback.
What this means for your team:
- Clear, customizable internal service catalogue
- Pricing, ownership & approval workflows built-in
- Automated, rules-based cost allocation
- Predictable monthly budgeting for departments
- Less manual reconciliation and fewer disputes
- Full transparency into who consumes what
Call Accounting
iungo reconciles Cisco call activity with carrier billing to ensure every extension, feature, and voicemail is properly assigned — and every long-distance or usage charge is accounted for. No more unassigned phones, unclear charges, or end-of-month digging.
What this means for your team:
- Real-time assignment of extensions & features
- Identify unassigned or orphaned phones instantly
- Match long-distance & usage to actual users
- Clear visibility into call trends & costs
- Audit-ready reports for Finance & Telecom teams
Service Verification & Monthly Reconciliation
iungo surfaces mismatches, variances, and exceptions automatically — before chargeback runs. Month-end reconciliation becomes predictable, accurate, and consistent, with less manual review required from IT or Finance.
What this means for your team:
- Automated variance & exception detection
- Reconcile services against billing with confidence
- Identify missing charges, overbilling & anomalies
- Streamlined monthly chargeback cycles
- Transparent reporting for Finance, IT & Leadership
Integration's & Compliance
iungo connects your call activity, billing data, and service catalogue into one consistent system.
With secure authentication and seamless data integrations, your chargeback and reconciliation processes stay accurate, reliable, and fully aligned with IT and Finance requirements.
What this means for your team:
- Secure SSO + AD provisioning for automatic user updates
- Consistent data across billing, call activity & service catalogues
- Fewer manual data adjustments before chargeback
- Clean audit trails for Finance, IT & Compliance teams
- Stronger governance with accurate, up-to-date user and service data
Tailored for Large & Complex Organizations
iungo RECOVERY was built with the needs of complex, service-heavy environments in mind — where clear cost accountability and structured processes matter most.
What this means for your team:
- Designed with universities, hospitals & shared-service organizations
- Handles multi-department cost sharing with flexible allocation rules
- Scales effortlessly across large teams, campuses, and programs
- Reliable structure for organizations with complex service delivery models